Inquiry Handling is a delicate balance of strategic problem solving, dedicated customer support, and diligent account management. Successful inquiry handling services encourage ongoing positive relationships and lead to long­term brand loyalty. That’s why The Heller Group works hard to provide professional, timely, attentive, and cost­effective answering amenities to all of your inbound and outbound queries.

Across a wide range of industries, our team specializes in handling inquiries for fleet programs and a variety of other complex services that often generate a lot of questions among its users or subscribers. In particular, healthcare, oil and energy services, host a huge demand for inquiry support. We are the call center that’s here to supply for your business where there’s demand, so you can continue to focus on your core competencies and keep moving forward.