Product

This Conference Call Service Provider headlines all online and telephone
conferencing communications for a leading U.S. company.

Challenge

The client was in need of a strategic partner in contacting key decision ­makers, in working through recruitment and onboarding applications, and in troubleshooting their sales model.

Solution

By outsourcing all sales and lead management operations to The Heller Group, the client desired an increase in secured appointments, in qualified account prospects, and in lead conversion.

Results

The conference call service provider experienced both quantifiable and qualifiable improvements across all customer engagement verticals. Notable improvements include a significant increase in number of leads generated (up to 130 new leads per week), a rapid acceleration in sales performance, and an impressively high closing rate of 22%.